95% satisfaction rate and over 12,000 users trained and supported on WFM and time management solutions!
Users achieve significant gains
in terms of productivity and cost reduction
Time to talk about it,
users who are given the floor!
Schedule management in a human and participative system for ARMATIS-LC
Rémy TAPPERO, Director of Operational Expertise
The advantage of the tool that we use today is that it allows us to work in a virtual call center and address a global planification strategy while adressing each site’s social specificities. […]
Customer experience and employee engagement at the heart of HESS AUTOMOBILE schedules
Brice AGBEKPONOU, Director of Customer Experience
We have this ability to preview and plan our collaborators according to these flows and the processing time of these flows. Thanks to consolidated data, we are able to know how long the collaborator’s activity will last. […]
A haute couture device to streamline workforce management at INTERMARCHE
Henri BRUSSELLE, Director of the Store
Going back to what we had, I would not do it because thanks to all these tools we managed to remove a substantial workload from all of our managers.
We now have transparency levels that please our collaborators […]
The HYPER U store in Neuilly-sur-Marne optimizes the schedules and time management of its teams
Nathalie DOUAY, Head of Checkout, Reception, Rental Services
With employees on site from 5.30 am to 9 pm, I am able to edit a schedule according to the needs of our activity in store while dealing with legal constraints […]
Experiences, optimized management of timetables and schedules
RATP, Schedule planning, finding a balance
The lack of transparency, flexibility and modeling of processes and flows on MS Excel no longer made it possible to carry out our mission professionally
ABSYS, a contact center that overcomes its constraints
The objective is to encourage the handling of the thorny question of timetables by the main players in Absys: the agents themselves.
M. Duperray, Development Manager
MAJOREL, creating work schedules does not mean imposing them
Above all, the planning tool makes it possible to find the optimal compromise between the economic health of the company, the expectations of employees and customer expectations.
Stéphan Péralès, WFM Manager
AHOLD-DELHAIZE, The hypervision improves schedules
We have chosen to better control the situation in store from the head office by enhancing and supporting in store management through central tools.
Hervé Jamar, Workforce Manager
IKANBI, Combines the flexibility of telecommuting with team spirit
120 employees on average with variable durations, work from their home. This implementation required Timesquare® integration.
Etienne Carsetti – Chief Operating Officer
INTERMARCHE, Streamlines workforce and task management
We respect the social rules, so we avoid any conflict between manager/collaborator or collaborator/direction and we have a follow-up from planning to payroll.
Henri Brusselle, Director of Store
QUICK, Anticipates more effectively
Above all, technology offers us concrete time savings, as long as we benefit from precise settings in line with our business’ challenges
Philippe Meyer, Restaurants Manager
E.LECLERC DRIVE, Scheduling a 90 employees team to the rythm of incoming orders
Planexa® facilitates an activity forecasting of the Drive-thru / Drive-in by importing order histories processed from the Middle-Drive software inputs (eg delivery number and times, etc.).
Cédric François, Head of Drive
CORIOLIS SERVICE plans to satisfy customers and employees
Advisors can view their schedule in real time from the device of their choice (smartphone, computer, tablet), even while still on vacation.
M. Hérault, Managing Director
SYSTEME U, optimized timetables and schedules, productivity gains!
Without this planning software and its calculation engine, we would not be able to manipulate all this data to obtain optimized schedules… the seasons are no longer an unsolvable jigsaw
M. Pavec, Administrative and financial Manager
BURGER KING, Planning and Time Management in the Cloud
The 15 min. granularity allows us to forecast the necessary skills and numbers of team members over very specific periods.
Laurent, Restaurant manager
Strategic Planning Experiences
Corporate profitability, employee development, quality of service: can a virtuous balance be achieved on a daily basis?
8 experts share their planning approaches and challenges